Transform your customer experience strategy with Salesforce and Genpact
Boost business growth, innovation, and customer satisfaction
As a world-leading customer relationship management (CRM) solution, Salesforce brings companies and customers together. But there's so much more to Salesforce, and Genpact will help you achieve the greatest returns on your investment.
As an end-to-end provider of Salesforce services, we specialize in Salesforce design, configuration, development, and deployment. Whether you're transforming CRM, redesigning your sales and commercial processes, or enhancing your cloud solutions, we'll help you make the most of Salesforce.
We're ready to help you redesign business processes, create smoother customer journeys, and develop memorable customer experiences.
Our breadth and depth across Salesforce product offerings
Setting up for success
At Genpact, we have Salesforce experts ready to handle your transformation. In this blog, one explores how the customer experience landscape is changing, how Salesforce can help businesses respond, and some best practices for getting started.
Read our case studies
Our solutions
Cora APFlow
Automate and transform your account payable process with dynamic workflows, artificial intelligence, and machine learning.
Key facts
12,000+
Genpact operational specialists work on Salesforce
+2bn
transactions are processed annually
$1.5tn
worth of transactions are processed annually
Why Salesforce and Genpact
Genpact is Salesforce's independent software vendor, consulting and system integrator, and outsourcing service provider partner. This means we're at the top of our game in improving customer experience strategy. We'll partner with you to scale and integrate Salesforce within your enterprise technology and process landscape, with customer success at the core. In short, you can reap the benefits of Salesforce solutions across every corner of the enterprise and every business unit to boost growth, innovation, and customer satisfaction.