Insights from Genpact's CEO: Using managed services to build resilience

Genpact's CEO, Tiger Tyagarajan, joins Phil Fersht, CEO of HFS Research, a global business research consultancy, to reflect on the industry evolution seen in the past 18 months.

Their discussion covered:

• The accelerated digital transformation that Genpact and its clients have experienced
• How managed services are shaping the future of work and building business resilience
• The need for talent that can speak the languages of industry, technology, and data